Terms of Service

Last updated: October 14, 2026

These Terms of Service ("Terms") govern your use of www.cfsfrontoffice.com and the services offered by CFS Front Office ("CFS Front Office," "we," "us"). By using this website, submitting a form, or booking a service, you agree to these Terms.

1. Services

CFS Front Office provides AI receptionist and follow-up services for service businesses, including audits, setup, and ongoing phone service. Specific pricing, inclusions, and offer details are shown on our website or in your written agreement, and offers can change or end at any time.

2. Audits and bookings

Paid audits are booked through our online audit form and scheduling page. Payment is required when booking and is nonrefundable. An audit carries no obligation to buy additional services.

3. Results

Examples, estimates, and calculator results on our website are illustrations only and are not a promise or prediction of revenue or results. Your results depend on your business.

4. Your responsibilities

You agree to provide accurate information, use our services lawfully, and not misuse our website, phone lines, or messaging.

5. Text Messaging Terms (SMS Program)

  • Program: CFS Front Office sends non-marketing text messages about your inquiry, including appointment confirmations, appointment reminders, rescheduling notices, and inquiry follow-ups.
  • How you opt in: by checking the optional, unchecked text consent box on one of our forms. Submitting a form or giving us your phone number alone does not sign you up for texts. Call consent is separate and does not enroll you in texts.
  • Message frequency varies based on your inquiry.
  • Message and data rates may apply, as set by your mobile carrier.
  • Opt out: reply STOP to any message at any time. You will receive one final message confirming you are unsubscribed. To rejoin, opt in again on our form or reply START.
  • Help: reply HELP for help, or contact us at (866) 631-9817 or [email protected].
  • Carriers are not liable for delayed or undelivered messages.
  • Consent to receive texts is not a condition of purchase.
  • Your information is handled as described in our Privacy Policy (www.cfsfrontoffice.com/privacy-policy). No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

6. Calls and AI receptionists

Calls with CFS Front Office may be answered by an AI receptionist and may be recorded and transcribed to handle your inquiry and improve service. If you agree to receive calls, including automated calls, about your inquiry, you can withdraw that consent at any time by telling us.

7. Intellectual property

Website content, branding, and materials belong to CFS Front Office or its licensors and may not be copied without permission.

8. Disclaimers and limitation of liability

Our website and services are provided "as is." To the fullest extent allowed by law, CFS Front Office is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us for the service at issue.

9. Governing law

These Terms are governed by the laws of the State of Georgia, USA.

10. Changes

We may update these Terms. The "Last updated" date shows when they last changed.

11. Contact

CFS Front Office
CFS Front Office is a brand of Client Followup Systems LLC.
2245 Wisteria Dr SW, Suite 200 #1064, Snellville, GA 30078
Phone: (866) 631-9817
Email: [email protected]

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