Last updated: October 15, 2026
CFS Front Office provides AI receptionists for home service businesses such as HVAC, plumbing, electrical, and pest control companies. AI answers your customers' calls using only the questions and rules you approve. AI records caller details, sets service and estimate appointments within your availability, follows your escalation procedure, and writes a summary of each call.
When you call our own line at 762-252-6186, you are speaking with an AI receptionist.
You approve every question, rule, procedure, and authority boundary before anything goes live. You test the service yourself before a customer does. Reports and summaries are reviewed by you and can be adjusted as your business changes.
Your business information and caller records are used to run your service only. They are not pooled or shared between customers and are not knowingly submitted to AI training. See our Confidentiality Policy.
AI can make mistakes. That is why your rules constrain what it may say and do, urgent calls escalate to your people, and you review call summaries. If something goes wrong, report it in writing to [email protected] and we will correct it.
This policy is governed by the laws of the State of Georgia, United States.
CFS Front Office
CFS Front Office is a brand of Client Followup Systems LLC.
2245 Wisteria Dr SW, Suite 200 #1064
Snellville, GA 30078
Support: (866) 631-9817
Email: [email protected]